House rules: HelloFlats Champagne

1. ARRIVAL AND DEPARTURE

Check-in: from 5:00 PM
Check-out: before 10:00 AM

The accommodation must be left in a reasonably clean condition (dishes washed, trash collected).

The accommodation must be locked according to the instructions provided (door locked with code).

 

2. OCCUPANCY – CAPACITY – RESPONSIBILITY

The number of guests must strictly correspond to the reservation. Any additional person is prohibited without the owner's prior written consent.
The lead guest is responsible for ensuring that all occupants and visitors comply with these rules.

 

3. RULES OF CONDUCT – RESPECT FOR PROPERTY

Smoking is prohibited inside the accommodation.
It is strictly forbidden to consume, possess, or use illegal substances in the accommodation and its outdoor areas.
It is forbidden to discard cigarette butts in nature or in green spaces.
Pets are not allowed.

Eating and drinking are prohibited in the bedrooms.
Shoes must be removed in the sleeping areas (floors/bedrooms).
Equipment and facilities must be used only as intended. Any damage may be charged.
Downloading copyrighted material using our internet connection is not permitted.

 

4. NEIGHBORHOOD – NOISE – USE OF OUTDOOR AREAS

The accommodation is located in a residential area with close neighbors.

4.1 General Principle

Any excessive noise, audible from outside the property, is prohibited at all times.
The accommodation is intended for quiet, family stays.

4.2 Parties and Events

Parties, festive gatherings, and events are strictly prohibited.

Any activity that generates abnormal noise is prohibited.

4.3 Quiet Hours

Between 10:00 PM and 8:00 AM: strict quiet is required.

After 10:00 PM: Outdoor activities must cease, and occupants should use the indoor spaces.

4.4 Barbecue

Use is permitted until 9:30 PM, provided that the neighbors are respected.

 

5. PARKING

Vehicles must be parked only in the designated private parking spaces on the property.
Parking on public roads must comply with local regulations and must not obstruct traffic or disturb the neighborhood.

 

6. EXTERNAL VISITORS

Unscheduled external visitors are not permitted.

7. SWIMMING POOL

The swimming pool is open only from May to the end of September.

The swimming pool and outdoor areas are intended for respectful family use.

7.1 Conduct

Appropriate attire is required in areas visible from the outside.
Any inappropriate behavior or behavior likely to disturb the peace of the neighborhood is prohibited.

7.2 Safety

Children must be supervised at all times.

The pool enclosure must be closed after use and at night.

7.3 Use

The pool must be used in accordance with the provided safety instructions.
Equipment must be stored after use.

 

8. FIREPLACE

Use is the responsibility of the occupants.
Firelighters only (no paper).
Dry wood only.
Operating instructions must be strictly followed.

 

9. SOUND CONTROL DEVICE

The accommodation is equipped with a sound level measurement device, without audio recording, used solely for the purpose of preventing disturbances.

 

10. INTERVENTION – SANCTIONS

In case of non-compliance with these regulations:

immediate warning to the lead traveler
intervention by the owner or their representative
in case of serious or repeated disturbances: immediate termination of the stay without refund
possibility of reporting to the competent authorities

 

11. ACCEPTANCE

All reservations imply full and complete acceptance of these regulations by the lead traveler and all occupants.

 

ENJOY YOUR STAY!